Privacy Policy for Ryan refrigeration - AC and Fridge Repair Services
At Ryan refrigeration we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when you use our services, interact with our website https://www.rryanrefrigeration.in or contact us in any way. We understand the importance of your trust and are dedicated to handling your personal data responsibly and in accordance with applicable data protection laws.
Information We Collect: We may collect various types of personal information from you, including but not limited to:
Contact Information: This includes your name, address, email address, phone number, and any other contact details you provide when requesting our services, scheduling appointments, or making inquiries.
Service Details: Information related to the AC and fridge appliances requiring repair, such as make, model, age, and the nature of the problem you are experiencing. This helps us understand your needs and provide efficient service.
Appointment Information: Dates and times of scheduled service appointments, as well as any specific instructions or preferences you may share regarding the service.
Payment Information: If you make payments for our services online or through other electronic means, we may collect necessary payment details such as credit/debit card information or other payment account details. Please note that we utilize secure payment gateways and do not store sensitive payment information on our servers for an extended period.
Website Usage Data: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring website, pages you visit on our site, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information to enhance your browsing experience, analyze website traffic, and improve our website's functionality. You have the option to manage your cookie preferences through your browser settings.
Communication Data: Records of any communication you have with us, whether through email, phone, or other channels, including the content of your messages and our responses.
Feedback and Reviews: Any feedback, reviews, or testimonials you provide regarding our services, which we may use to improve our offerings and for marketing purposes (with your consent where required).
How We Use Your Information: We use the collected information for various purposes, including:
Providing and Managing Services: To schedule and fulfill your repair service requests, diagnose appliance issues, carry out repairs, and ensure the proper functioning of your AC and fridge.
Communication: To communicate with you regarding your service requests, appointment confirmations, updates on service progress, invoices, and to respond to your inquiries and provide customer support.
Payment Processing: To process payments for our services and manage billing and invoicing.
Improving Our Services: To analyze service trends, identify areas for improvement in our processes and offerings, and enhance the quality of our services.
Website Administration: To administer and improve our website, monitor its performance, and ensure its security.
Marketing and Promotions (with consent): With your explicit consent, we may use your contact information to send you promotional materials, special offers, or updates about our services that may be of interest to you. You will always have the option to opt-out of receiving such communications.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Internal Record Keeping: For maintaining internal records related to customer interactions, services provided, and financial transactions.
Disclosure of Your Information: We are committed to protecting your privacy and we do not share, sell, or rent your personal information to third parties for their marketing purposes. We may share your personal information with third parties only in the following limited circumstances:
Service Providers: We may share necessary information with trusted third-party service providers who assist us in delivering our services, such as payment processors, communication platforms, and IT support providers. These providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
Legal Requirements: We may disclose your personal information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Important Note: We want to reiterate that we do not share your personal information with any third-party companies for their own advertising or direct marketing purposes. Your data is used solely to provide you with our AC and fridge repair services and to improve your experience with our company.
Data Security: We implement reasonable physical, electronic, and administrative safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure data storage, encryption where appropriate, and restricted access to personal information to authorized personnel only. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The retention period may vary depending on the type of information and the applicable legal requirements.
Your Rights: Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
Right to Access: You may have the right to request access to the personal information we hold about you.
Right to Rectification: You may have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): In certain circumstances, you may have the right to request the deletion of your personal information.
Right to Restriction of Processing: You may have the right to request the restriction of the processing of your personal information in certain situations.
Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes (though we don't engage in third-party marketing).
Right to Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
Links to Other Websites: Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy: Our services are not directed to individuals under the age of [Specify Age, e.g., 18]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
Updates to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at
📲 +91 80779 53190
📧 ryanrefrigeration00@gmail.com